Slingbox 500 Set Up Issues

Slingbox 500 Set Up Issues

Apps Forum

Activity: 2 Replies | 1 Subscribers

This question is still unresolved
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I just had Cox Contour 2 installed with an Aaris AX013ANM DVR.  I can't get the Slingbox to function because it cannot see the specific Aaris model.  When I try other Aaris models, or other Cox models, the remote that the Slingbox loads will not operate the TV.  Slingbox worked perfectly with the Verizon DVR and it was wired as follows:  HDMI out from the DVR to the Slingbox HDMI in, HDMI out from the Slingox to the HDMI in on the TV.  Also had component video cables from the Verizon DVR to the Slingbox.

Any help in getting this working is greatly appreciated!!

All Replies
  • Posted by StephanieA
    6 Dec 2017 12:38 PM
    Hi slingbox,

    We won't be able to provide support for a third party device. Are you having any issues using the remote that was provided by us to control the TV? If so, we can help with our equipment.

    Stephanie A
    Cox Support Forum Moderator

  • Posted by slingbox
    8 Dec 2017 8:21 AM

    no issues with the Cox remote.  I was hoping for some help from the community since there must be other people out there with a Slingbox 500 and AarisAX013ANM DVR that have gotten it to work