Phone/Internet app wont load

Phone/Internet app wont load

Apps Forum

Activity: 1 Replies | 1 Subscribers

This question is still unresolved
Posted by

I see phone/ internet is connected icons but when I click on one, it just spins and brings me to a page to update in the play store and when I do, it just does it again. I tried uninstalling it and reinstalling it, but that didn't work. Also, it also shows about 10 numbers in red and says I went over my monthly internet usage for that much.  Contacted support but they said they put in a service ticket about 1 week ago, but, nothing has changed. 

All Replies
  • Posted by CarolLM
    4 Oct 2017 4:37 PM

    Hi, please send a private or direct message to us on Facebook, Twitter or email us at cox.help@cox.com and we'll gladly troubleshoot this with you.  Thanks 

    Carol - Cox Support Forums Moderator