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Until the conversion to the new email app, I was able to access my cox email on my android phone by the internet app and logging in via idm.west.cox.net. Now, any time I attempt to login, it sends me off to a new login page (idm.east.cox.net) and will keep sending me to a new login page without accessing the email.
I don't want to link my phone to my cox email accounts, I just want to be able to access the email accounts occasionally on my phone.
ColleenD Cox Support Forums Moderator
When I used that URL (including the http://), it acted like it was accessing the myemail app and then threw me to the idm.east.cox.net URL.
Cox Support Forums Moderator
Correct. Just for clarity, this is on my Samsung Galaxy S7 and I use the Samsung Internet App.
Jonathan JCox Support Forums Moderator
It works fine (relatively speaking) on my PC and laptop, but I occasionally need to check my email from my phone. The old system allowed my to log into the webmail and check my accounts, but the new email app won't work on my smartphone. Does it have anything to do with the fact that the myemail app forces the URL to a secure (https) protocol?
I just tried the Google Chrome app and it works fine. Thanks for the solution!
ah, same old errors from cox"s email. Cannot access my mail with NO HELP from cox. qybe I shouls name thema vcar[p=-=fish that no one wants or change the 2 middle letters to what they appear to be IMHO!.
Stephanie ACox Support Forum Moderator
Tiffany R. Cox Support Forums Moderator