Recent Discussions
Why does my CONTOUR UPDATE daily?
This is frustrating. I see no reason why the contour box should update every single day, each time it updates it freezes my contour box/TV. I have to reset everything. Is there something wrong with the box or is this normal? I should think an update once a week would be plenty.17Views0likes1CommentContour Just Hangs and Hangs
Spent over an hour with Cox tech support on this with no success. Here are the symptoms: when accessing watchtv.cox.com = the screen just hangs with the message "Contour TV Now connecting to your entertainment experience." When using the Contour App -- same result. The problem only exists on one specific Windows 10 desktop. I am able to access Contour TV (browser and app) from other devices. I am using the Edge browser, but I get the same problem with the Chrome browser. I have tried all the obvious solutions: deleted all browsing data, passwords, etc., deleted and reinstalled the Contour App, rebooted the cable router, disabled antivirus/antimalware. Nada. The only thing I can figure is that there is some entry in the Windows registry that is the source of the problem. There are a handful of entries for Contour and watchtv.cox.com, but I am not adventurous enough to just start deleting registry entries (not yet anyway). Any suggestions? Muchos gratias.Solved68Views0likes8CommentsEmail Transition - Lost Outlook Subfolders
Hey all, I transitioned to Yahoo today and established credentials and everything without a hitch. (I didn't use the password generation, FYI) The problem is I cannot see my many inbox subfolders in Outlook anymore. If I log in to Yahoo webmail they're there, but they're flat-out missing in Outlook. Does anyone know of the fix for this? TIA, Steve87Views0likes6Comments- 51Views0likes1Comment
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Cox email switch to Yahoo disaster
I have spent the entire morning, plus 3 phone calls, re "EMAIL transition". I have Outlook Cox email needing transition to Yahoo. Online discussions/Reddit, etc. states Yahoo does not accept Outlook transition. I also see some customers after much time/effort were able to do this. Customer service could not complete transition to Yahoo from Outlook (rep did try with no success), but suggested for $10 mo for Cox Help they could help me. This is the LAST STRAW....I have been a customer of Cox for 30 years with many ups/downs.....however, this EMAIL TRANSITION is a disaster. I can now only access my email thru the Cox email web; Outlook email does not work at all. I will be changing all services including internet, cable, phone, email @ $235 monthly bill ASAP.668Views2likes14CommentsPanoramic WiFi app in continuous loop
I have seen a few other people with this issue with no resolution. We upgraded our plan and had a new router installed today, I was told by the installer the only way to change the network name is through the panoramic WiFi app, however it will not let me login. I have deleted and reinstalled the app multiple times all with the same result. When I click the login link, it takes me to the cox site to put in my credentials which I do. It then kick back to the app sign in screen to start the process all over. This is a continuous loop - has anyone found a solution for this or is there a different way to access my router settings?92Views0likes8Comments