unwanted contour
We were told that our old cable boxes would stop working soon, so we took the old boxes to the Cox store to exchange them for the new version of the same box. When the guy came back with contour boxe...
Forum Discussion
@Fraben
That version is no longer available (Rovi). Cox is retiring the Rovi receivers and updating the network with better, more efficient technology.
Jonathan J
Cox Moderator
That version is no longer available (Rovi). Cox is retiring the Rovi receivers and updating the network with better, more efficient technology.
Jonathan J
Cox Moderator
So you're telling me that only contour will be available from now on? If that is so let me know when my bundle contract is up and I'll dump TV all together.
- @Fraben
Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance, please email us at cox.help@cox.com with your full name and address.
Jonathan J
Cox ModeratorThe only reason you think this isn't suited to this forum is because you really don't want people to know how you push things on people. Oh and Jonathan some friends of mine just got a new non-contour box so you're being less than honest with me.
- Fraben, our goal is to provide premium-quality services at rates that are low and competitive. Cox has made the decision to retire the ROVI platform, in order to provide a better experience for our customers in the long run. By upgrading to the newer Contour systems, this maximizes the TV features, increases the On Demand content available, and allows you to take advantage of any future enhancements or upgrades. -Kevin M. Cox Support Forum Moderator
