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gymanime's avatar
gymanime
New Contributor III
3 years ago

TV, video and audio tilling, pixelating, started in sometime 2021, how to fix or cox to fix?

TV A/V are tilling pixelatng breaking up for as long as up to a minute. Closed Captioning is also effected.

Is this a splitter cable connection problem. This problem started sometime last year 2021 and getting more frequent.

Is this a cable connection issue in my area or my apartment building to my studio.

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    3 years ago
    @Gymanime

    It sounds like a signal issue. Check all the coax connections to make sure they are secure. If there's a splitter or amp bypass it. If still having an issue after checking email your full name and address to cox.help@cox.com.


    Jonathan J
    Cox Moderator