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Smasher's avatar
Smasher
New Contributor
7 years ago

Tuning Adapter blinking yellow

While watching tv tonight on my Windows Media Center which uses a Ceton tuner card with a cable card and a usb Motorola tuning adapter, my tuning adapter started blinking yellow. It's normally solid yellow and blinks red when changing channels.  I power cycled it and it's still blinking after 15 minutes. Every now and then I will see the red light light blink.  Of course now some channels like 1100, 1101, 1102, 1104, etc are giving me service unavailable. All the other channels are working correctly.   Not sure why this just happened but any help would be greatly appreciated. 

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  • Smasher's avatar
    Smasher
    New Contributor
    7 years ago

    I checked the log and it shows,

    TR Status: Waiting for channel map

    Downstream status: Downstream RF locked waiting for downstream messages. 

    Upstream status: Upstream not connecting

    Authentication status: Authenticated

    Tuning Resolver Operational Status: TR initializing. 

    • MarkM1's avatar
      MarkM1
      Former Moderator
      7 years ago
      Smasher,

      We would like to check into this for you. Would you send us an email to cox.help@cox.com with your name & full address so we can investigate what is causing this problem?

      Mark M.

      Cox Support Forums Moderator