TV service is choppy
My TV service is constantly breaking up. The picture starts getting choppy then goes black. This has been a regular occurrence on the basic and premium channels. There was an upgrade to the service r...
Forum Discussion
I have the same choppy issue - mine happens on the SYFY and Freeform channels. I tried to call to get it reset at the office because resetting it at home did not work and he was no help. I asked the service rep where he was located and he said he was in Jamaica. I am in the 89123 area. Has anyone found a solution to the problem. I can not fine a tech office in my area, just sales.
- Hi @Wild Duck,
I can relate to what's going on, and I want you to be able to watch your shows without interruption. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your Cable box?
Ben S.
Cox Support Forums ModeratorThere are no splitters or amps between my box and the TV
- Hello Maritzavier318,
Do you see the issue happen on one box or multiple boxes? We may need to set up a tech visit for you. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address and details of your issue or a link to your forum post.
Mary
Cox Support Forums Moderator
