Forum Discussion

Mark556's avatar
Mark556
New Contributor
6 years ago

ROVI boxes being retired

My 77 yo mother started having issues with one of her TVs a few days ago, so I came over and rebooted the box as I have had to do in the past. No success after three tries so I took the box out for h...
BrianM's avatar
BrianM
Moderator
Rovi boxes are being phased out as they are older and do not support some of the technology that we are currently offering. At this time either the original Contour or Contour 2 receiver would be given out to new customers or someone that needs to swap out a receiver if they had Rovi previously. Once you connect everything you can call into tech support to have it activated.

Brian
Cox Support Forum Moderator
Jerry's avatar
Jerry
Contributor II
6 years ago

Out of my cold, dead hands...

  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    Ha-ha!  i wonder if "traded out" means thrown threw the window of my nearest Cox Service Center?