RF11 remote poor performace
When we first got the Contour 2 setup the remotes on 2 of our cable boxes worked great.
I had a period were the telephone ID was no longer showing up on my screen so I called
COX who verified the...
Forum Discussion
As mentioned I am line of sight so yes I am in the same room. In one room the distance is about 10 feet and
the other room the distance is about 4 feet.
When I press the mic button you get the "First lets set up the your remote message" This message is because
I am now in the IR mode not the RF mode. The IR default works on my both boxes so I can transfer the remotes
between the 2 boxes and they work.
The LED when pressing the mic button is RED. I would assume this is normal when in the IR mode.
It appears should I PAIR the remote to the box it switches from IR mode to RF mode. When in the RF mode
all 3 of my XR11 remotes perform poorly. I have to move the remote to different positions which could be 2-3 feet
before I find a spot the RF remote works.
My gut tells me to rule out the XR11 remote since I get the same exact results with all 3 remotes.
Once again, the remotes are line of sight with the cable boxes.
Thanks
Ken
