Locking threads clearly points to problems with Cox Support & the Bad Service Overall
Locking threads and telling people that issues must be handled privately shows that Cox has something to hide.
https://forums.cox.com/forum_home/tv_forum/f/tv-forum/22530/customer-loyalty
20+ - 1...
Of course they will. Just take screenshots and post them everywhere you can. Then file a complaint with your Attorney Generals Consumer Protection Division. Every state has one.