Forum Discussion
Becky
Moderator
Hi Imno007, now that you've successfully signed into watchtv.cox.com with a different IP address, change your PC settings to configure DHCP automatically. Then, release and renew your IP address again, open a new browser window, and try to sign into watchtv.cox.com. Does the error message return? -Becky, Cox Support Forums Moderator
imno007
6 years agoNew Contributor II
Think you missed my last post. It's a problem with Cloudflare dns, or maybe specifically a problem with Cox Contour and Cloudflare. I thought things were still working after changing my dns back to 1.1.1.1, but when I finally got around to actually trying to watch something I found that nothing was happening when I clicked the Watch button, and when I tried refreshing the page it was actually disconnecting my internet - kept connecting and disconnecting. Since I'm not noticing any problems with using Cloudflare dns when doing anything else EXCEPT trying to use Contour, it's looking like some kind of recent change with Contour is causing the issue when using Cloudflare. Might want to pass it on to whoever. Thanks
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