Forum Discussion

bryaninphx's avatar
bryaninphx
Valued Contributor
6 years ago
Solved

CNN (1036 in PHX, AZ) is Freezing Audio/Video every 10min or so and has been for the last day or two, its very annoying.

 and has been for the last day or two, its very annoying. This is very similar to the MSNBC Issue on May 3, 2018 but without the colorbars. I called Cox Tech Support and they confirmed others have ...
  • mattyro's avatar
    mattyro
    6 years ago

    Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.

Jerry's avatar
Jerry
Contributor II

Experiencing the same thing in the San Diego market.

mattyro's avatar
mattyro
New Contributor II
6 years ago

Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.

  • LatitiaS's avatar
    LatitiaS
    Moderator
    6 years ago
    Hi Mattyro,

    I am sorry to hear of your video issues. You mentioned it happens twice every half hour. Can you confirm the distortion still taking place?

    Latitia
    Cox Support Forums Moderator