Forum Discussion

aaron5280's avatar
aaron5280
New Contributor II
7 years ago
Solved

New Paks

My April bill included the below and the Cox rep's do not seem to know anything about it... any ideas? On April 24, 2018, Cox will make several new add-on TV Paks available to customers who subscri...
Pak
  • Becky's avatar
    Becky
    7 years ago
    Hi Aaron, In the past, customers who subscribed to Contour Flex had limited options to expand their channel lineup. Based on customer requests, we are launching channel paks specifically for Contour Flex customers. Becky K. Cox Support Forums Moderator
Becky's avatar
Becky
Moderator
Hi Aaron, In the past, customers who subscribed to Contour Flex had limited options to expand their channel lineup. Based on customer requests, we are launching channel paks specifically for Contour Flex customers. Becky K. Cox Support Forums Moderator
aaron5280's avatar
aaron5280
New Contributor II
7 years ago

Hi Becky,

When? The e-mail says April 24th - yet nobody I talked with via phone or chat had even the slightest idea of what I was talking about...

  • Bruce's avatar
    Bruce
    Honored Contributor III
    7 years ago

    Logon to your account to check if you can add the paks now.

    • BrianM's avatar
      BrianM
      Moderator
      7 years ago

      The launch date of April 24th has been postponed to May 22nd.

      • aaron5280's avatar
        aaron5280
        New Contributor II
        7 years ago

        Thank you for the info!