Forum Discussion

jjl1962's avatar
jjl1962
New Contributor II
7 years ago

NESN Audio and Video out of sync

I have subscribed to Cox since last November.  Since that time I've noticed that the NESN audio and video are out of sync.  It's the only channel that has this problem.  I saw a previous post from last year about this but apparently nothing was done about it.  Please fix.

1 Reply

Sort By
  • LatitiaS's avatar
    LatitiaS
    Moderator
    7 years ago
    Hi jjl1962,

    I am sorry to hear of your chronic audio issue and I'd like to investigate this further. Please send us an email with your service address and name to cox.help@cox.com so that we can get this reported. Please be sure to include the link to this thread. We look forward to hearing from you soon.