Forum Discussion
Becky
6 years agoModerator
Hi Kara, how awful! It sounds like we need to get another tech out to you. Exposed wires are unsafe. We can also submit a damage claim on your behalf. So that we can gather the contact information we need for the damage claim, please email your full name and address to cox.help@cox.com. -Becky, Cox Support Forums Moderator
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