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E6AFret's avatar
E6AFret
New Contributor
6 years ago
Solved

Mini box shutting down

I have been having problems with mini boxes .  My problem is they keep shutting off .  This is my third box and it has now started shutting off .  I can be watching TV and the Box shuts off , sometim...
  • ijdupasleother's avatar
    ijdupasleother
    6 years ago

    need mew mini box (1)

E6AFret's avatar
E6AFret
New Contributor

My box sits on top of my TV stand by its self .  I use an HDMI cable to connect to my TV .  Someone suggested changing the cable so I will .

Becky's avatar
Becky
Moderator
6 years ago
Hi E6AFret, please let us know if the box continues to reset itself after you install a different HDMI cord. -Becky, Cox Support Forums Moderator
  • E6AFret's avatar
    E6AFret
    New Contributor
    6 years ago

    OK , surprisingly changing the HDMI cord appears to have solved the problem .  I changed it and it shut down twice that day but it has not shut down since .  Thank you for your help !