Great response. I have noticed locked threads with the same problems I am having also.
I have just purchased no-cox.com.
A gentlemen who got screwed badly by godaddy.com, started a forum, nodaddy.com. It ended up bringing forth considerable litigation, and forced godaddy.com to comply with consumer protection laws.
godaddy.com was doing the same thing Cox is currently doing. They think if they can hide, intimidate, and abuse affected customers, by censoring their customers. Cox is badly mistaken.
Soon as I post this I am calling Cox support. Depending on how that goes, I may just get a forum up this weekend. I have a lot on my plate as it is, really do not have time for the next week.
But if I get a negative reaction to my support contact, they might just push me over the edge. I will get it up this weekend.
Those of us that build content delivery clusters for a living have no trouble putting up a forum/website. Facebook censorship will not help you Cox, it will be completely controlled by a private entity. Past experience with nodaddy.com has set a precedent and allows for the general public to publicly disclose their experiences legally, without fear of criminal or civil litigation. As long as it is true.
Doing searches shows me that a very large portion of Cox customers are complaining about the same exact issues, as posted on numerous forum and websites . Unfortunately most are not aware of the services their tax dollars provide. Like the Attorney General.
Think it is time to get the abused customers on the same page and start using the government services their taxes provide.
