Hi Don426, the client receivers rely on the host receiver in order to function properly. While you can go into your local Cox retail location and swap out the Client receiver at no charge, that is something I do not recommend doing. This is because your receiver may be experiencing signal issues, which is causing that error message to display on your television screen. Please check to ensure that all cables are tightly secured and free of damage. In addition, if you have a splitter, please make sure this is in good, working condition. One way to test the splitter is simply to bypass it, to see if this resolves the problem. If the issue persists, the best course of action would then be to send out a service technician.
Please don't hesitate to email us at cox.help@cox.com, for additional assistance. -Kevin M. Cox Support Forum Moderator
