Forum Discussion
Allan
7 years agoModerator
Hello. We can look into this issue for you. What program/show and episode(s) are you trying to watch?
- JRR7 years agoNew Contributor
Chicago PD episode 21 is one of them. I think other major network shows in same time slot, too.
- Becky7 years agoModeratorHi JRR, it appears that episode 21 of Chicago PD is missing from the Contour 2 On Demand library. I'm sorry! This may be why your receiver is pulling the episode from the DVR. I've submitted a ticket so our video On Demand administrators can contact NBC regarding the files for episode 21 of Chicago PD. We'll let you know as soon as the episode is available in the Contour 2 On Demand library. -Becky, Cox Support Forums Moderator
- JRR7 years agoNew Contributor
Exact same issue with Designated Survivor, Episode 20 - same date/timeslot as Chicago PD.
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