Hi Sethm1, what type of issues are you having with the Contour 2 remote?
The "A" button cannot be reprogrammed to include favorites, however, one way to access favorites is by pressing the Guide button twice on the remote.
www.cox.com/.../managing-contour-2-saved-favorites.html
Channels cannot be hidden on the Contour 2 system. The Contour 2 DVR system is a whole home networking system. Because of this, the system will not work alongside Contour 1. Meaning, when you upgraded to the Contour 2 system, all of the boxes had to be upgraded to the new platform so the receivers can properly communicate with each other.
www.cox.com/.../dvr.html
We hope that you'll find the two above articles useful.
-Kevin M. Cox Support Forum Moderator
