Contour 2 box - C2XG1HOSTDVR
How did this all start, well 3 days ago I went to my Contour 2 box to watch a recorded show and found out that after a nightly reboot of my device all my schedules, and recorded shows were completely...
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Oh my.... I've having problems with my box too. When watching my DVR recordings the tv goes to a black screen for 3-5 seconds. It happens constantly. I learned last night that I could rewind and then what was missed would show. Problem is... It happens 3-5 times during an hour long show. Doesn't happen on the other 3 tvs. And I'm a new customer. Got Cox on November 29. They're coming tomorrow. They better not charge me $100 service call‼️ If so, I'll file a complaint with the a FCC because it has not worked since I went with Cox. I thought it might clear up. But NO...
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I'm not very optimistic. I think I need a new box. I checked all the connections. Unplugged and plugged back in. Maybe a new HDMI cable. But it needs to be fixed without a service charge because it has never worked.
