Forum Discussion

NovaNicole's avatar
NovaNicole
New Contributor
6 years ago

Can't record show from Cox online TV Listings - says I don't have TV Service??

I never know when this TV Listing is going to only show me a handful of channels or all that I receive. I've recorded shows from the online TV listings in the past, but tonight, even being signed in,...
ColleenD's avatar
ColleenD
Moderator

NovaNicole, thank you for bringing this to our attention. I was able to recreate this using my own credentials and have reached out to our video team to have them look into it. -ColleenD. - Cox Support Forums Moderator

NovaNicole's avatar
NovaNicole
New Contributor
6 years ago

Thank you Colleen!

  • ColleenD's avatar
    ColleenD
    Moderator
    6 years ago
    You're welcome! Forum Moderators are monitoring the ticket and will follow up here when we have info to share. -Colleen
    • NovaNicole's avatar
      NovaNicole
      New Contributor
      6 years ago

      Still happening. I hate that I have to turn on my big plasma TV just to record a show.

      • BrianM's avatar
        BrianM
        Moderator
        6 years ago
        Our ticket is still open at this time.

        Brian
        Cox Support Forum Moderator