Voicemail transcripts
How come my voicemail transcripts never work? The voicemails are working but I never see any of them transcribed in the voicetools. It always says (Your transcript is not available at this time. Pl...
Forum Discussion
It's probably because you're using a phone. That's usually why 'Voice Tools' doesn't work for you.
I'm using the voicetools not my phone.
Hi, there. I'm so sorry for the issues with the viocetools transcript. If you have not yet re-examined the settings, you might want to try removing and re-adding the destination email address under Voice Tools. Let me know if this helps.
I'm still not getting the emails but the transcripts are working now and my email address is correct.
Alright, I understand. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to help you get this fixed.
