Forum Discussion

Phone_Support's avatar
Phone_Support
New Contributor
7 years ago

Transcribe of voicemail and email sent is no longer working

Hi, I travel quite a bit, so am not home to get voicemail messages. I used to have it configured to transcribe the message and send me an email. I noticed lately, I'm not getting any notificati...
email
transcribe voicemail
DustinP's avatar
DustinP
Moderator
7 years ago
Hello,

I'm sorry to hear you're not receiving readable voicemail messages. Please follow these steps to Activate Readable Voicemail: https://www.cox.com/residential/support/activating-readable-voice-mail.html.
If you still don't receive notifications after completing these steps, then please email us at cox.help@cox.com with your account information and include a link to this forums.