Must install a modem for basic phone service
On Friday 5/18 I was working from home & my broadband went down, including phone. Viewing the app told me there was a service issue in the area I saved a screen shot lol) but when I called an hour l...
Forum Discussion
Hi Wyattphx, as you noted Cox has been sending notifications via email browser alerts, door hangers and letters about the telephone equipment update requirement. You may visit www.cox.com/updatemyphone for more information. I can review your account to see what's going on if you'll private message your complete address and account name to Facebook, Twitter direct message or email to cox.help@cox.com and include a link to this conversation. We want to get your telephone service working as soon as possible. -Thanks, Carol
