Forum Discussion

Tbrokaw's avatar
Tbrokaw
New Contributor
6 years ago

added panoramic wifi now I have no working phone jacks

I just got the panoramic modem because I was sick of the horrible spotty coverage throughout my house. The modem is now located in my living room by my tv. I tried to use my fax machine and there is ...
Becky's avatar
Becky
Moderator
Hi Tbrokaw, do you have a phone cord connecting the Tel 1 port on the back of your modem to a wall phone jack? This should provide a dial tone to all the other phone jacks in your home. -Becky, Cox Support Forums Moderator
Tbrokaw's avatar
Tbrokaw
New Contributor
6 years ago

Becky,

Thank you very much for your help. That fixed the problem.

  • Becky's avatar
    Becky
    Moderator
    6 years ago
    Excellent! Please let us know if we can assist with any future questions or issues. -Becky, Cox Support Forums Moderator