What is with all the downtime lately?
What is the deal with the constant downtime we are seeing? Almost every day now, sometimes multiple times a day (I think the other day there were 3 planned downtime events). I only know they are plan...
Forum Discussion
I am having the same issue. 3 days now. Keeps dropping every few minutes. Very frustrating because I also work from home and the VPN security scan required by my employer takes 3-5 minutes to complete, every time it drops…..If this is some kind of maintenance then why not do it at night when less people are online? I pay a lot for Cox because of speed and consistency. If either of those is lacking it’s no longer worth the cost.
Hi rjb746,
I am sorry you're having issues with your service. We work from home as well and understand how frustrating it would be having drops in service. With outage, we do try to do most work overnight but at times may need to work during the day. With more people working from home now, we try to work during low peak hours. We would definitely hate to lose you and want to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forums.
Yet they cannot send a notification out?
