Forum Discussion

rcc9999's avatar
rcc9999
New Contributor
5 years ago

What is going on 6 days now with NO internet and NO updates

I am absolutely furious and completely sick of this situation. For SIX DAYS now my internet has been completely offline and every time I call they say they are working on the problem. They will g...
rcc9999's avatar
rcc9999
New Contributor
5 years ago

Oh My God it has been fixed as far as I can tell. Word to COX,

FIRST: TELL US WHEN YOUR GOING TO BRING DOWN A "NODE" OR WHATEVER THAT IS, IN ADVANCED, SO WE DON'T LOSE OUR JOBS AND INCOME AND HAVE TIME TO PREPARE ALTERNATIVES

SECOND: DON'T TELL US IT'S OUR FAULT AND HAVE US BUY NEW EQUIPMENT!! 750$ SPENT TO "FIX" YOUR PROBLEM, AND IT DID NO GOOD.

THIRD: GIVE US THE WHOLE MONTH FREE YOU SCREWED US.

FOURTH: GIVE ACCURATE PROGRESS REPORTS NOT "UNABLE TO ESTIMATE"