Forum Discussion
Becky
Moderator
Hi Rrickey1, are you getting any errors when accessing your Data Usage Meter? -Becky, Cox Support Forums Moderator
rickey1253
6 years agoNew Contributor
No. It just shows last month and nothing since 7/26
- ReneeG6 years agoFormer ModeratorRrickey1,
Just to clarify, are you able to see under the Usage by Modem section? Does it show "Usage as of: 8/1/18"?
Renee
Cox Support Forums Moderator- rickey12536 years agoNew Contributor
shows "usage as of 8/1/18" but does not show USAGE. Just a banner to upgrade to unlimited plan
- LisaH6 years agoModeratorRrickey1, I have escalated your issue to our Data Meter Department to get this fixed. You will get an update or fix within 7-14 days I apologize for the wait time. Thanks for letting us know. Sincerely, Lisa