Forum Discussion
Genthar
6 years agoNew Contributor III
It's not just Phoenix. Having trouble in San Diego as well. They seem to be having issues with their webmail servers...again...
idm.east, idm.west, myemail.cox, webmail.cox, they all either fail, or hang.
- JonathanJ6 years agoFormer Moderator@Genthar
There was a known issue access webmail in California 5/22/23 and the issue has been resolved.
Cox support moderator
- MacIsThe16 years agoNew Contributor III
When will Arizona be fixed? Right now in the Phoenix area Cox is trying to get all customers to install new equipment and an indoor (in your house) box of some sort for your digital landline PHONE. Very pushy and threatening! Just another reason why fixing WebMail is a low priority.
PLEASE FIX WEBMAIL IN PHOENIX, ARIZONA!
Oh and what does 5/22/23 mean?
- CarolLM6 years agoFormer ModeratorHi, Cox is updating our network by removing outdated Circuit Switch technology that will cease to be manufactured in the future and is replacing it with up to date Packet Switch technology. Cox Digital Telephone customers can also visit www.cox.com/updatemyphone for more information. -Thanks, Carol
- Genthar6 years agoNew Contributor III
It's still painfully slow to access sometimes, but it is working now.
- Genthar6 years agoNew Contributor III
And no, it's not a password issue, nor a settings issue on my end.
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