Forum Discussion

jfmdickebs's avatar
jfmdickebs
New Contributor
6 years ago

Tech scheduled drop crew to come out and run new drop and they closed the work order saying they did but they didnt

Alright so I had a tech come out about a month ago to deal with internet issues and it ended with him finding the signal at the tap which is about 25ft from the house goes from +10dmv on all channels...
Karen_R's avatar
Karen_R
Former Moderator
6 years ago
Hello Jfmdickebs,


Thank you for reaching out to Cox Forum Support. I truly apologize that the services are not working properly and that we have not fully resolved the issue. We can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks

Karen
Cox Support Forum Moderator