Forum Discussion
Becky
Moderator
Hi Omaha Geek, it's possible this is related to an issue affecting Cox Omaha customers since yesterday. Our network engineers are investigating an IPv6 issue when accessing certain websites such as Apple.com, CNN.com, FoxNews.com, and Netflix.com. Network traffic to the affected websites go through an Akamai peering point, so we're working with Akamai and hope to have the issue resolved soon. -Becky, Cox Support Forums Moderator
RDL
6 years agoNew Contributor
Becky, appreciate the update. Actually I've been experiencing this outage for these sites and others since Monday evening this week. Glad it's being worked on and hope resolved soon. Will Cox post an update somewhere when it is? Was disappointed there was no alternate customer notice was provided. Almost reset my router/modem to factory settings thinking it must be on my end before I had called Cox yesterday.
- Becky6 years agoModeratorHi RDL, sorry that you went through the factory reset! It took our network engineering teams a while to get a handle on exactly what was happening and create an incident ticket. I'll update you as soon as the issue is resolved. That way, we'll be able to verify that all websites are working for you! -Becky, Cox Support Forums Moderator
- Andrew_Wees6 years agoContributor III
Becky were facebook and mymedicare.gov on the affected list? around 6P.M. today they started working again.
- BrianM6 years agoModeratorIt is possible, we never had an official list of every single site. Netflix.com, Apple.com, Cnn.com & Foxnews.com were the big ones that we were alerted to.
Brian
Cox Support Forum Moderator
- Becky6 years agoModeratorHi Everyone, this issue has been isolated and resolved. Is anyone still experiencing issues when trying to access different websites? -Becky, Cox Support Forums Moderator
- RDL6 years agoNew Contributor
I've been consistently fine now since Thursday AM this week!
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