Extreme Data Usage
For the past few years, I averaged 300 GB per month until now. In December, I used 1,400 GB and in January it will exceed 1800 GB. I changed out my 5 year old purchased modem/router to the Cox equi...
Forum Discussion
Hello @Jason.Simecka,
I'm sorry that you are having an issue with the data usage. I'm here to help. I have included some links that may help. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
www.cox.com/.../unlimited-and-500-gb-additional-data-plans.html -data plans
www.cox.com/.../data-usage.html -learn about data
Crystal S.
Cox Support Forum Moderator
I'm sorry that you are having an issue with the data usage. I'm here to help. I have included some links that may help. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
www.cox.com/.../unlimited-and-500-gb-additional-data-plans.html -data plans
www.cox.com/.../data-usage.html -learn about data
Crystal S.
Cox Support Forum Moderator
Crystal S. I have read the articles and called Cox several times on the issue. Their solution is to upgrade to the Unlimited Plan. My son has AT&T and with his App he can tell exactly how much data each device uses each day.
is there any chance there is a virus or mailware on the pc?
