Contour 2 & IR Remote
I just had a Cox tech out to swap my 5 Contour 1 (1 HD DVR and 4 HD boxes) for Contour 2. All of my boxes are in a central server room and are controlled via IR XCVRs through a switch box in my home...
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Cox has now changed their story with me. They now say that the boxes do support IR, but that is not a standard install and they won't support it. So despite Cox installing 5 boxes in my equipment room in house 3 years ago, I know have to pay a third party (my home automation installer) $350 to swap out the garbage Contour1 boxes.
