Also have very slow internet speed. testmy.net is the only true checker for speed as if you use cox or one they recommend like speedtest.net you will only see what Cox wants you to see.
I subscribe to 30MBPS and on this computer (which is not the fastest) I get 141Kbps to 155 Kbps. Quite a difference. They have tried everything including rewiring my cables, but nothing works. It just always gets worse. But, how much worse than 141 Kbps??
The loaned me the Panoramic modem/router and said it would be $10 a month if I want to keep it. Now I know I am not crazy enough to spend $120 a year when I can just buy a new router for probably even less.
Talk to someone in their customer retention and tell them you are going to go with a different internet company. They will quickly reduce your bill. I did this and they increased my speed from 15Mbps to 30 Mbps and reduced my bill by $10 so now my internet is around $50 Plus all the taxes, etc. But I don't think I should be paying even that amount for the internet that I cannot always use due to this speed.
