Problem with email being rejected
This problem has just started for me within the past week. I am no longer receiving email being sent to me from the asu.edu domain. This is Arizona State University. I have copies of the rejection...
Forum Discussion
Thanks, whatever the problem was it's working today.
- That's great news, Judygr64! Thanks for the update. -Becky, Cox Support Forums Moderator
This has continued to be a problem. For me on October 25 (from multiple senders) and even though I was told it was fixed thereafter, my brother (different account) got the same problem on e-mails that made it to me on which we were both addressed (both at that time and as recently as November 9). I still am having problems today, though it's not clear yet if it's the exact same problem or a related problem (Cox says they are having delayed e-mails since yesterday, and these may be failing/rejecting also--who knows?).
It is VERY BAD because you don't receive important e-mails and thus don't respond timely as you must.
There needs to be an exact diagnosis and specific and stated reliable solution to address the exact diagnosis.
Are your servers being blacklisted or using bad blacklist lists??WHat's the cause of (and solution to) the problem from yesterday (continuing today) with delays?
- Hi Dr. Azin, how do you access your email? Via Webmail or an email client like Outlook or Mac Mail? How long of a delay in delivery are you seeing? We may need you to email us a few email header examples. -Becky, Cox Support Forums Moderator
