Solved
Need Corporate Attention
The staff that Cox sent out broke the fiber line in March, he also said some derogatory things about another customer and made age insults to my mother amongst other things. We have reported this and still have not received a call from a supervisor after promised three times. We were also over charged on our account. This is a hot mess. Cox, still waiting to hear from you!!! I guess they would rather have it posted on bigger social media platforms?!?
Hi lisa3176, I am sorry this was your experience. I'd be upset too. Unfortunately, the forum community cannot assist you with this. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forums for assistance.
