Forum Discussion

bandsstewart's avatar
bandsstewart
New Contributor II
5 years ago

internet speed

How do I find out if my internet is working properly? I am having trouble with my ring doorbell and my netflix. 

1 Reply

  • CarolLM's avatar
    CarolLM
    Former Moderator
    Hi there, you'll want to compare to see if you're experiencing the same issues with other sites as what you're experiencing with Netflix and your ring doorbell. If possible I'd suggest hardwiring directly to the modem to access sites and compare that to when you're using the WiFi. If you continue to have these issues please reach out to us via a Facebook PM, Twitter DM, or email to cox.help@cox.com with the specifics so we can get to the bottom of what's going on and get it resolved. -Carol