So the Cox tech came by and I showed him the issue and the signal data/charts. Without looking any further, he just recommended buying a new modem since mine is 4 years old (Arris SB6141) to resolve the high upstream power level.
I just wanted to get some more opinions on here before dropping $180+ for a newer modem.
| Downstream | Bonding Channel Value | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Channel ID | 5 | 1 | 2 | 3 | 4 | 6 | 7 | 8 | |
| Frequency | 807000000 Hz | 783000000 Hz | 789000000 Hz | 795000000 Hz | 801000000 Hz | 813000000 Hz | 819000000 Hz | 825000000 Hz | |
| Signal to Noise Ratio | 38 dB | 37 dB | 37 dB | 37 dB | 38 dB | 39 dB | 38 dB | 38 dB | |
| Downstream Modulation | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | |
Power Level
|
2 dBmV | 2 dBmV | 2 dBmV | 3 dBmV | 2 dBmV | 2 dBmV | 2 dBmV | 2 dBmV | |
| Upstream | Bonding Channel Value |
|---|---|
| Channel ID | 2 |
| Frequency | 24000000 Hz |
| Ranging Service ID | 193 |
| Symbol Rate | 5.120 Msym/sec |
| Power Level | 55 dBmV |
| Upstream Modulation | [3] 16QAM [3] 64QAM |
| Ranging Status | Success |
| Signal Status (Codewords) | Bonding Channel Value | |||||||
|---|---|---|---|---|---|---|---|---|
| Channel ID | 5 | 1 | 2 | 3 | 4 | 6 | 7 | 8 |
| Total Unerrored Codewords | 165579082 | 165570983 | 165597775 | 165588191 | 165563957 | 165567364 | 165563754 | 165600643 |
| Total Correctable Codewords | 174 | 70 | 120 | 201 | 165 | 190 | 178 | 253 |
| Total Uncorrectable Codewords | 1568 | 611 | 1501 | 548 | 1447 | 613 | 1406 | 1523 |
My signal stats for reference.
