Forum Discussion

PowerGamer123's avatar
PowerGamer123
New Contributor
6 years ago

High Latency and Disconnect Issues for Cox customers when using Blizzard Entertainment's Battle.net

Hello there,  As per request of tech support I am making this thread to raise further awareness to an ongoing issue with Blizzard Entertainment's Battle.net and Cox ISP relationship. These issues f...
connection issues
disconnect
khingora's avatar
khingora
New Contributor II

I want to say thank you for posting this and creating a general, and hopefully, more comprehensive post where we will hopefully see some progress with this issue.

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hi Khingora, we are detecting signal issues with your modem, and we'd like the opportunity to work with you on a resolution. Can you please send us an email at cox.help@cox.com, and include a link to this forum thread? Any assistance you can provide would be greatly appreciated, and we apologize for the ongoing service issues you're experiencing. -Kevin M. Cox Support Forum Moderator
  • khingora's avatar
    khingora
    New Contributor II
    6 years ago

    I just sent you an e-mail with a screenshot of what just happened. I've been having really serious issues tonight; discord, browsing, streaming, gaming, everything. Hope to hear back from you.