Forum Discussion
GregP1
7 years agoModerator
Hi PanicDriven,
I do apologize we have not fixed this issue and for any inconvenience this has caused. I have located an issue on your account that is causing the billing discrepancy. I have submitted a form to our back office to correct the error and notated the details on your account . We hope to have this resolved before the next billing cycle. Please reach out to us privately in one of the following ways for an update.
Email Cox.help@cox.com
Facebook CoxHelp
Twitter @CoxHelp
Please include the link to your forum post
http://forums.cox.com/forum_home/internet_forum/f/5/t/20086.aspx