Forum Discussion

drewbnewbie's avatar
drewbnewbie
New Contributor
4 years ago

Cox says I'm over my data usage but I'm under it.

My data cap is 1280gb per month, and this month I was at 1274, which is clearly less than 1280. My data cycle ended yesterday. I don't want to be charged extra for this. Has this happened to anyone e...
data
DATA CAP
data overages
Data Usage
data usage fraud overcharge
Allan's avatar
Allan
Moderator
4 years ago
Hello. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Allan, Cox Support Forums Moderator.