Forum Discussion
makemyinternetf
5 years agoNew Contributor
I have the same issue. Saw the email, reset my modem, ran a speed test and saw no difference
- KevinM25 years agoFormer Moderator@makemyinternetfaster Hello, were you on a wireless connection or hard-wired connection when running this speed test? For optimal results, we recommend performing a speed test on a hard-wired connection, preferably using the Cox Internet Speed test tool, http://bit.ly/2VsdGbX. What speeds are you receiving? If you need additional assistance, please feel free to reach out to us at cox.help@cox.com, we're here to help. -Kevin M. Cox Support Forum Moderator
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