CM8200A Event Log Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC/ Low Speeds and Latency
Is Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC/ related to the signal coming from Cox through Coax or from the AC line and power cord? We bypassed the surge protector and connected directly to a wall outlet after speaking to a Cox tech but we're seeing the same errors. These errors are just from today!
We’re seeing very low upload speed under 5 Mbps to 2-3 Mbps, and 60-80 Mbps down or a little more but see latency where files are slow to download and extremely slow to upload, streaming content dropping out/ pixelating or freezing up. Internet is consistently slow the streaming dropping out/ freezing/ pixelating is intermittent and mostly occurs in the evening. We’ve tested with a laptop hardwired to the modem, tried a couple of different patch cords, and see the same issue when hardwired to the modem. We're on the 150/ 10 plan.
We have RG11 from the utility closet through the attic to are next to the modem. A Cox tech split the RG11 with one side going to the voice modem the TM3402, and the other side to data modem SB8200 using RG6. The splitter has RG11 coming in and two RG6 lines going to the modems.
| Date Time | Event ID | Event Level | Description |
| 3/28/2020 11:36 | 2.44E+09 | 5 | "Dynamic Range Window violation" |
| 3/28/2020 11:36 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:41 | 2.44E+09 | 5 | "Dynamic Range Window violation" |
| 3/28/2020 2:41 | 82001100 | 5 | "RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:41 | 84000500 | 3 | "SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:31 | 82000200 | 3 | "No Ranging Response received - T3 time-out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:28 | 67061600 | 6 | "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:28 | 73040100 | 6 | "TLV-11 - unrecognized OID;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:28 | 68000300 | 5 | "DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:28 | 2.44E+09 | 6 | "Honoring MDD; IP provisioning mode = IPv4" |
| 3/28/2020 2:27 | 82000200 | 3 | "No Ranging Response received - T3 time-out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:26 | 82000400 | 3 | "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:26 | 82000200 | 3 | "No Ranging Response received - T3 time-out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:26 | 82000400 | 3 | "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:26 | 82000200 | 3 | "No Ranging Response received - T3 time-out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:25 | 82000400 | 3 | "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:25 | 82000200 | 3 | "No Ranging Response received - T3 time-out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 2:25 | 82000400 | 3 | "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 4; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/28/2020 1:50 | 84020300 | 5 | "MDD message timeout;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
| 3/27/2020 21:12 | 74010100 | 6 | "CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=xxxxCM-QOS=1.1;CM-VER=3.1;" |
