Forum Discussion

dreamthedayaway's avatar
dreamthedayaway
New Contributor
5 years ago

Cannot receive Microsoft account verification code in my Cox Webmail

I have been trying for over a month to receive a Microsoft security code via e-mail.  There is a post from two weeks that has been closed, that clearly states this has been escalated, but this is not...
Becky's avatar
Becky
Moderator
Hi Dreamthedayaway, we've escalated this issue to our email administrators and hope to have an update for you soon. -Becky, Cox Support Forums Moderator
buddymonster's avatar
buddymonster
New Contributor II
5 years ago

Has this been fix?  I have been having the same issue with MS verification code...having to use Gmail.  Time to find new provide since I have to use a new email address.   PLEASE FIX!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hi Buddymonster, we're sorry to learn that you've also been impacted by this. Can you please include a link to this forum thread and email us at cox.help@cox.com? I'd like to have this investigated further. -Kevin M. Cox Support Forum Moderator