Recent Discussions
COX to Yahoo, Forward email
I was under the impression the move to Yahoo would work with the same features or more as it did with COX. Why wasn't my COX account configured as it was when it was with COX? I had my email configured to be forward to another account. I can't find in the settings how to do that. From reading I believe mail forward is only in their Premium Mail which is paid for. As a COX customer will COX be correcting this as part of the transfer so COX customers will receive the same level of service they had with no additional cost? I have been missing several emails since the recent move until I noticed the FORWARD was not happening. Please advise, Ken149Views0likes7CommentsWorse service
Cox has the worse service in the world I pay over $200 for **bleep**ty service every night for the last 10 days my service keep cutting in and out. I wouldn't recommend Cox to anyone even if they were giving the service away for free.I would be quick tell people they do better using and antenna you'll get the same results.43Views1like5CommentsFollow up to Cox notice
I recently posted a question about an equipment update from COX. A moderator, DannyS replied that the update involved new Tuning Adaptors. Strangely, DannyS disabled replies, so I'll start another thread with my follow up questions. As stated in the original post, my tuning adaptors were updated about a year ago. Are you really going to update them again or is this an error. I finally got a hold of a real person at Cox. She stated that the update involves new Cable Card, not Tuning Adaptors. She seemed to know what she was doing and was fully aware of the fact I had new tuning adaptors. She has send me two now cable cards. So... What's really going on? Thanks,45Views0likes4CommentsNo Service
This is my second day of having no internet access. I'm stunned that Cox finds it acceptable to refuse to even speak with customers calling about it. Their message said they don't have any idea as to when service will be restored. My concern is that if Cox doesn't have a clue as to the nature of the problem or any timeline for its fix, who does? This truly doesn't seem like a good way to run a circus! Can anyone give me a clue as to how to interface with Cox and get at least answers, if not problem resolution?58Views0likes3CommentsBlinking orange/white
I’ve been having issues with my wifi for the past 3 days. It went from spotty to nonexistent. The light on the router keeps flashing, switching from flashing orange for a few minutes to flashing a white/green color for a few minutes and so on. I’ve tried resetting it, unplugging it and replugging it, and it just keeps doing it. How do I fix it?21Views0likes3CommentsWhen will cox mobile support Google Pixel phones wi-fi calling?
When we switched to cox mobile from Verizon we were told that in home wi-fi calling was supported. Apparently it is only supported on iPhone and Samsung phones. We need this capability because our home does not have good connectivity to a cell tower. We knew this and made the decision to switch because of the wi-fi calling capability of cox. I have already escalated this through support and they have no answer except to refer to the web page linked above . Samsung phones were enabled in August 2023. I also asked about network extenders which we used to use with Verizon before they rolled out wi-fi calling. Cox mobile does not support network extenders. I know wi-fi calling is possible because we used to have it with Verizon on the same phones we currently have. When will cox mobile roll out in-home wi-fi calling for other android devices like a Google Pixel 7? If there is no firm date or at least a target date, then we will need to switch providers again. Extremely disappointed.15Views0likes1CommentCox Email Transitioned, Cell Phone Questions
I successfully moved my email over to Yahoo. When I open Yahoo on my Google Pixel cell and click the Inbox, I receive email. However, I do not see a Compose or Contacts Button or any Folders. I have to do all that work on my PC laptop. Do I need a special app for cell or am I missing something?24Views0likes1CommentWhy does my CONTOUR UPDATE daily?
This is frustrating. I see no reason why the contour box should update every single day, each time it updates it freezes my contour box/TV. I have to reset everything. Is there something wrong with the box or is this normal? I should think an update once a week would be plenty.9Views0likes1Comment