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Address exclusive promotion. Need help.
Got an ad from cox for 1gig fiber internet including unlimited data and panoramic WiFi for $50 a month for 24 months when you have cox mobile. Cox system won’t pull up the special price and 4 cox reps I talked to don’t help me at all because the system won’t show that price how the heck do I get some real help and get the promotion applied. Is there a special department these employees don’t know about or something how can they not have knowledge to help me I sent them pictures still no help. Anyone know who to talk to?14Views0likes1CommentNot receiving verification code emails new Yahoo mail
After transitioning to yahoo mail, Social security.gov verification emails are not received on the web nor my desktop app. Yahoo tech blamed the government, while I think the SSA probably could tell the .cox was funneled into a yahoo or something. It also happened I didn't receive an employers verification code, so not a single sender. It was all smooth when it was only cox.net. Any help figuring this out would be great, I have seen other threads on the web about this exact issue but no resolution yet.4Views0likes0CommentsTurning off Two-Step Verification
Due to a weird set of circumstances I had to go to the local Cox store to regain access to my account online and, of course, my email. This was a lot of trouble and took quite some time but I eventually got everything back. Everything is essentially back to what it was... except for one thing: I would now get a prompt telling me to check my email for a code that I have to enter to complete the online log-in. This may be safer but I didn't have to do this before, and I really don't want the feature at this time. I got hold of a tech over the phone and explained the problem The tech then did something which turned off the Two-Step process for the main browser I use on my desktop computer to access my Cox account. The problem is that this apparently works on only one browser I use (in this case, Chrome). Other browsers, if I try to log in to my Cox account, still cause the Two-Step process to take place. What I'd like to know is how to turn the Two-Step off for at least one other browser. I haven't the faintest idea how the tech did this but she seemed to indicate I could do it myself. Any relevant information would be appreciated. Thanks.50Views0likes4Commentsinternet connection
For the past 4 months or more have gone without internet connection 2 to 3 times per month no connection for 6 to 8 hours I'm not paying $70 a month anymore I'm done... today was the last straw as of May 3rd 2024 I will pull the plug... I have a phone for internet way more reliable...24Views0likes1CommentI'm not getting all of my email since Yahoo switch....does anyone think it will get better?
I have been randomly not receiving email since the switch to Yahoo(I access email direct through a browser). Some email comes through....some(even email I bcc myself on from a gmail account) don't. There is no issue with blocked addresses, or any other setting....verified by Yahoo tech support. Consulted with Yahoo support and they say it's not their issue. Do any of you tech savy people think this situation will get better? I started switching some of my email accounts to gmail....the most important business ones. But what a pain this is.68Views0likes2CommentsPremature success
After struggling for two full day and getting my 5 accounts to work on Thunderbird and IOS, non were able to receive messages this morning and a bare few are coming through now. Could it be that Yahoo does not have adequate server capacity to handle the additional Cox traffic?6Views0likes0CommentsCapped at 100Mbps even though I'm paying for 1Gbps
I moved into this house a little over a month ago and I have not been able to get even close to the speeds I'm paying for. I have the 1Gbps plan and can never exceed about 90Mbps. I have had no success with chat agents as none of them seem to understand what I'm saying. I even tried replacing the modem in case there was an issue with that but it's still the exact same problem. I finally had a technician out yesterday who replaced a line outside the house (which wasn't necessary and didn't do anything to fix the issue and now I have to wait two weeks for someone else to come bury it) and then said I would need a "maintenance tech" to check settings at the box outside my house (not sure why the first tech couldn't do it) and he said that tech would arrive by 7pm yesterday; however, no one ever showed up. I am at my wits' end trying to find someone who can both understand my issue and actually fix it. It should not be this hard to get what I'm paying for.27Views0likes1CommentSerious Issue With Yahoo Mail
There is a serious problem with Yahoo mail. While I was bale to set up the Yahoo account I noticed that I was not getting all my emails and the "lost" emails were not in my Inbox, Trash or Spam folder and I did not have any filters and blocked addresses that could cause the problem. And, it seems there is at least one other person with the same issue. So I called Yahoo tech support and after much discussion and higher ups getting involved here is what I was told: I was told to contact the companies, or people, that I was not receiving the emails from and ask them to update their security settings and that there is nothing that Yahoo can do at its end as they won't accept emails from sources that don't meet Yahoo's security needs. I was told by the tech support person that it was my responsibility to get the problem solved not Yahoo's.71Views0likes1Comment