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Could it get any worse?
First off, Cox is not my friend in the digital age or any other time. The slogan, which they undoubtably paid a fortune for, doesn’t mean jack when everything they do to their customers screams the opposite. Just days after the Cox-Yahoo! email disaster our internet has been down for the last 20 hours. Absolutely put the skids on an important project I can’t do anywhere else as all critical files are on my desktop system. My email is still not working right, of course, with about half of my emails not coming through. I know that many of you are just as angry and frustrated as I am. However, please don’t take this out on Cox rank-and-file employees. They are not the ones making these terrible decisions, it is management in Atlanta. That is where the C-level jackasses dwell, insulated from the fallout of their indefensible business practices. A perfect example is pawning us off to Yahoo! then washing their hands of the immense problems we continue to deal with as a result. Pleas be courteous and civil to the Cox rank/and-file. It Is not their fault. I’m sure many of them have the same level of contempt for Cox as we do.49Views0likes3CommentsAddress exclusive promotion. Need help.
Got an ad from cox for 1gig fiber internet including unlimited data and panoramic WiFi for $50 a month for 24 months when you have cox mobile. Cox system won’t pull up the special price and 4 cox reps I talked to don’t help me at all because the system won’t show that price how the heck do I get some real help and get the promotion applied. Is there a special department these employees don’t know about or something how can they not have knowledge to help me I sent them pictures still no help. Anyone know who to talk to?32Views0likes3CommentsNot receiving verification code emails new Yahoo mail
After transitioning to yahoo mail, Social security.gov verification emails are not received on the web nor my desktop app. Yahoo tech blamed the government, while I think the SSA probably could tell the .cox was funneled into a yahoo or something. It also happened I didn't receive an employers verification code, so not a single sender. It was all smooth when it was only cox.net. Any help figuring this out would be great, I have seen other threads on the web about this exact issue but no resolution yet.18Views0likes1CommentTurning off Two-Step Verification
Due to a weird set of circumstances I had to go to the local Cox store to regain access to my account online and, of course, my email. This was a lot of trouble and took quite some time but I eventually got everything back. Everything is essentially back to what it was... except for one thing: I would now get a prompt telling me to check my email for a code that I have to enter to complete the online log-in. This may be safer but I didn't have to do this before, and I really don't want the feature at this time. I got hold of a tech over the phone and explained the problem The tech then did something which turned off the Two-Step process for the main browser I use on my desktop computer to access my Cox account. The problem is that this apparently works on only one browser I use (in this case, Chrome). Other browsers, if I try to log in to my Cox account, still cause the Two-Step process to take place. What I'd like to know is how to turn the Two-Step off for at least one other browser. I haven't the faintest idea how the tech did this but she seemed to indicate I could do it myself. Any relevant information would be appreciated. Thanks.63Views0likes4CommentsI'm not getting all of my email since Yahoo switch....does anyone think it will get better?
I have been randomly not receiving email since the switch to Yahoo(I access email direct through a browser). Some email comes through....some(even email I bcc myself on from a gmail account) don't. There is no issue with blocked addresses, or any other setting....verified by Yahoo tech support. Consulted with Yahoo support and they say it's not their issue. Do any of you tech savy people think this situation will get better? I started switching some of my email accounts to gmail....the most important business ones. But what a pain this is.196Views0likes14CommentsPremature success
After struggling for two full day and getting my 5 accounts to work on Thunderbird and IOS, non were able to receive messages this morning and a bare few are coming through now. Could it be that Yahoo does not have adequate server capacity to handle the additional Cox traffic?9Views0likes0CommentsSerious Issue With Yahoo Mail
There is a serious problem with Yahoo mail. While I was bale to set up the Yahoo account I noticed that I was not getting all my emails and the "lost" emails were not in my Inbox, Trash or Spam folder and I did not have any filters and blocked addresses that could cause the problem. And, it seems there is at least one other person with the same issue. So I called Yahoo tech support and after much discussion and higher ups getting involved here is what I was told: I was told to contact the companies, or people, that I was not receiving the emails from and ask them to update their security settings and that there is nothing that Yahoo can do at its end as they won't accept emails from sources that don't meet Yahoo's security needs. I was told by the tech support person that it was my responsibility to get the problem solved not Yahoo's.75Views0likes1Comment