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I have no internet
My internet service is always going down however, we had a tornado that tore up my city and all I can get is India that does not understand that lines have to be restored. They keep telling me my service is working when all I want to know is the ETA for cox to repair and replace their lines!14Views0likes1CommentSign up for Advanced Notice of planned maintenance
Is there a system I can sign up with Cox so they will notify me day(s) ahead of a planned evening maintenance outage? During those outages, I would like to arrange alternate connections ahead of time and avoid any interruptions. In the past, I had signed up for Cox’s outage text notifications but that system never sent out any outage status. Not even when signing up for a specific outage notification. I understand maintenance is necessary, but a courtesy notification would be ideal. If there isn’t such a program, Cox should consider fixing their text notification system to work as intended or create a new one. PS: Can’t add tags to this post when editing on my iphone (can’t use my PC since Cox is down right now). The cursor won’t stay active in the add tag search box.86Views0likes2CommentsCommunication is generic
There are several companies who are in the same predicament as yours and YET have managed to inform its customer base about the ongoing work to repair the service. The tragedy of what has happened for our neighbors friends and families has taken a toll on all business in several states. It is poor practice for your companies PR or other representatives to show zero respect for your customer base other than a generic response to the situation. Your lack of communication to your customers has set a precedent that as a whole, thinking we would not fully understand. We do…as seen by many in this forum. Speaking out as one of your consumers you have lost our business, not for the basis of this happening we understand why. It is for the lack of your company to step forward and be semi transparent instead of shutting the doors completely on communication.39Views0likes1CommentUsing Yahoo email in Mac OS mail app
I have created my Yahoo account in my Mac OS mail, but I can't seem to bring it online-attempts to change it from offline to online are futile. Anyone with a Mac able to help? I tried Yahoo chat, the AI bot is useless and if I want help from Yahoo I have to pay. I can't stand Yahoo in the browser. I can't see the text very well b/c my eyes are old now. The ads are annoying and I will drop Cox before I pay for Yahoo premium. We were looking for a reason to switch to the new Verizon 5g box. Might be now. Thank you in advance.Solved12KViews7likes113CommentsMotorola MB8611 connection drops frequently
Hello All, I've been using a Motorola MB8611 cable modem for about 6 months. It's been very reliable and hardly ever drops the connection. Over the past week my modem is rebooting a few times a day. Today it's been rebooting every 20 min. I made a call to Cox to check out the line. I asked the agent in tech support about outages. I was told there were no outages in my area. About two weeks ago Cox did an upgrade in my area. I'm wondering if that has something to do with it? Could a version of firmware been downloaded to the modem and now it's not compatible? I'm not able to view the firmware. I can't seem to connect to the modem. My modem is connected to a WiFi router. By the way, this is my modem. I did confirm that it works with Cox before purchasing. Cox activated it without issues. Any thoughts? suggestions? Thank in advance.71Views0likes7Commentscannot send email from Mac mail after transition to Yahoo
I did ,after following the instructions from the Reddit contributor, successfully migrate to Yahoo. I have no problem sending or receiving on my iPhone or iPad, but can only receive with Mac Mail. I did notice that when it fails to send and I get the settings screen from Connection manager, the STMP password was changed from the Yahoo App generated password that I had inputted to a shorter one (? old Cox password or Yahoo password). I can send the message out if I change to try with selected server -Google. I have tried both 465 and 587 ports.9Views0likes0Comments